Privacy & Cookie Policy

The information Stills collects from you, whether personal or technical, may be used by us for the following purposes:

• To complete any contracts or obligations you've entered into with our company, and to provide you with information or products you've requested from us;
• To improve our customer service by responding to your requests more quickly and efficiently;
• To personalize your experience on the site; We may use your information to better understand how our collective customers use our website;
• To improve our site; We may use feedback you provide to improve our products and services;
• To process payments; To complete an order placed on the site using information provided about yourself. We do not share this information with outside parties, unless needed to complete the order;
• To run a promotion, contest, survey or other site feature;
• To send information you agreed to receive about topics we think will be of interest to you;
• To send periodic emails.

We may use your email address to send information and updates about your order. It may also be used to respond to questions or other requests. If you choose to opt into our mailing list, you'll receive emails that include company news, updates, product information, and more. You can unsubscribe from our emails at any time by clicking the 'unsubscribe' link at the bottom of every email sent.

All information that you provide to us is stored on our secure servers, and we take reasonable steps to protect your information in accordance with this policy, including (but not limited to):

• Encrypting data; and
• Carrying out regular back-ups.

We use extensive security measures to ensure that your personal information, username, password, transaction information, and data is safe from unauthorized access, alteration, disclosure, or deletion. Any data exchange between you and our site happens over an SSL-secured channel, which is encrypted and protected with digital signatures.

We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Payment Gateways. Stills does not process any payment information directly. We use payment gateways to process this data. These payment gateways have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Third-Party Provider Privacy Policies:

We retain your personal information for as long as you have your account. You have the right to request your information be deleted. (See "Your Rights" section below)

You have the following rights under law in respect of your personal information:

• The right to be informed about the collection and use of your personal information;
• The right to request access to your information to be sure we're using it legally;
• The right to request that inaccurate or incomplete information about you is made accurate;
• The right to request the deletion or removal of your information where there is no further reason for us to use it;
• The right to restrict the use of your information;
• The right to obtain and reuse the information that we have about you for your own purposes;
• The right to refuse certain uses (such as for marketing purposes); and
• The right to opt out of a decision that has a legal effect on you that has been based on an automated decision.

If you would like to exercise any of these rights, you may do so at any time by writing to us at the address below. (See the "Contact" section below)

If you feel that your rights have been breached in any way, you may reach out to as at the address below. (See the "Contact" section below)

You may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.

Live Agent Chat

We may ask for information such as your name and email address in order to better help process your request during a live chat session.

Stills has the choice to update this privacy policy at any time. When we do, we will revise the date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site after changes of policy will be regarded as acceptance to the changes.

Questions, comments, and requests regarding this privacy policy should be addressed to Nathan Barrett at privacy@stills.com

In order to delete your account, email Nathan Barrett at privacy@stills.com asking for your account to be deleted. You will receive a confirmation email asking you to confirm your request.

This document was last updated on July 18, 2023